Our Privacy Policy is designed to inform you about the information we may gather about you and how we use it.
Kids Club Support also known as KCS, a trading name of Richard Dwyer, is the data controller of your personal data.
KCS is dedicated to safeguarding your privacy and will adhere to all relevant data protection regulations when managing your personal data.
As the controller of your data, our goal is to ensure you are well-informed and confident about how we handle and use your personal information. This policy outlines our practices regarding the collection and use of personal data, which pertains to an identified or living individual. In line with the General Data Protection Regulation 2018 (‘GDPR’), we will lawfully process your personal data.
For inquiries about our Privacy Policy, please contact us by email [email protected].
We manage personal data for various purposes, each with its own method of collection, legal basis for processing, use, disclosure, and retention durations.
Our website collects anonymous data through cookies. This allows us to view user numbers, page views, and visits within a specified period, but we cannot associate this data with you personally.
By signing up to receive content or downloads, you consent to receive marketing communications from us. You can opt out of our emails or text messages at any time. Each email will contain an 'unsubscribe' link or reply to a text with the word stop, to unsubscribe.
When you access our free content or make a purchase, we securely store personal data such as your name, address, and contact details. This information may be shared with our third-party delivery partners to facilitate delivery. Only our trusted third-party payment provider has access to your financial data when necessary to complete your order. We do not retain any card details, ensuring your financial data's security.
We use GoCardless for card transactions and recurring transactions. For more details on how GoCardless manages your personal data and your data protection rights, visit https://gocardless.com/legal/privacy/
Personal data may also be used for specific email triggers, such as cart abandonment, notifications, and purchase confirmations. We might also use this data to tailor our marketing, suggesting products or services based on your previous purchases or interests. You can opt out at any time by unsubscribing or contacting us at [email protected].
What information do we collect?
Personal details like your name, business name, phone number, and email address.
Additional information provided when filling out forms on our website.
Records of correspondence if you contact us.
Details of transactions and website visits.Information about your computer, including IP address, operating system, and browser type.
How do we collect your information?
Directly Provided Data: When you sign up or place an order.
System Collected Data: Information automatically generated when you visit our website, such as cookies and device data.
Like most online platforms, our website automatically generates and logs specific information through essential IT systems when you access it. This information can be categorised as:
Cookies: Every time you browse our website, a diminutive text file, known as a 'cookie', is saved onto your computer. On subsequent visits, your computer reviews its cookies and sends relevant data back to our site. This process helps us discern between first-time and returning visitors and track items you've browsed or added to your cart. Our primary aim is to enhance your browsing experience.
Device Data: We also register details about the device you use to access our website. This includes the device type, the operating system in use, specific device settings, and potential reasons for any disruptions. This data aids us in ensuring our website functions optimally across all devices. Since this information doesn't directly identify you, we term it as "Anonymous Information."
Why do we collect your information and personal data?
We process personal information for certain legitimate business purposes
Implementing measures to detect and deter fraudulent activities.
Communicating beneficial offers, products, and services tailored to your business needs.
Providing insights, techniques, and approaches to support your business's progression and achievements.
Refining and enhancing our service offerings for the betterment of our user community.
Regularly updating and managing your account details and subscription status with us.Enabling you to engage with various interactive elements of our services at your discretion.
Strengthening the security protocols of our digital infrastructure.
Meeting our responsibilities from any agreements made between you and Kids Club Support.
Gaining a deeper understanding of user interactions on our platforms.
Informing you about modifications or updates to our services.Evaluating the reach and impact of our marketing and promotional endeavors.
We always prioritise your data rights when undertaking any data processing activities.We may reach out to you through various communication channels such as phone, mail, email, or other digital means, unless you specify a preference.
Your personal details remain confidential and will not be shared with external entities beyond Kids Club Support and our affiliated partners.
The lawful basis in which we process your data
In line with the GDPR, there are specific criteria that justify the collection and processing of personal data. One of these criteria is the legitimate interest of an organisation, provided the process is transparent, balanced, and does not infringe upon the individual's rights.Our evaluation of business operations, especially in the realm of marketing, has been thorough. The primary nature of our data revolves around business-centric information, aimed at supporting and promoting businesses. Such endeavors are not anticipated to compromise the core rights and freedoms of the involved individuals. Hence, we've determined that our processing activities align with the legitimate interests provision.Should you engage in transactions or avail of our services, our contractual obligations serve as the foundation for processing your personal data. In specific scenarios, we might also lean on explicit consent from you to process certain data.
In specific situations, we might base our data processing on explicit permission granted by you.
You have the right to object to this processing if you wish and if you do so we will remove your data from all our systems and cease all communication with you. If you wish to make that happen just send an email to: [email protected]
Who Do We Share Your Information With?
Service Providers:
For the seamless operation of our services, we occasionally share your personal data with our primary service providers. This encompasses our delivery associates and the third-party payment handlers who manage transactions and safeguard against fraud.
Trusted Partners:
With your consent, we might share specific data, like your browsing habits, with trusted external partners. This aids in enhancing your experience with us, whether it's through our website, our communications, or through platforms like social media. We collaborate only with entities that adhere to GDPR guidelines and prioritise user data protection.
External Links:
While our website may feature high-quality, secure external links, we advise users to exercise caution when accessing them. Kids Club Support cannot validate or guarantee the content of any externally linked website. Engaging with these external links is at your discretion and risk.
Social Media Interactions:
Engagements, communications, and actions on external social media platforms that Kids Club Support participates in are bound by the terms and privacy policies of those respective platforms. We recommend users to engage judiciously on social media, especially concerning their privacy. Kids Club Support will never solicit sensitive or personal details via social media. For detailed discussions, we encourage users to reach out through primary channels like phone or email.
Duration of Your Personal Data Storage
Your personal data is kept with us only for the period we deem it current and relevant. We conduct regular checks on our database. If it comes to our attention that your association with a business listed in our system has ceased, we will promptly delete your data from our records.
Safeguarding Your Personal Data
While in our possession, we prioritise the protection of your personal data. It's possible that the data we gather from you could be transferred to or stored in locations outside of the United Kingdom and the European Economic Area ("EEA"). We are committed to ensuring that any data moved outside the UK or the EEA is secured and aligns with the relevant data protection regulations. Your data is stored on secure servers.If we've provided you with a password (or if you've selected one) to access specific sections of our website, it's crucial that you keep this password confidential.
It's worth noting that no internet transmission is entirely safe. While we strive to shield your personal data to the best of our ability, we cannot vouch for the absolute security of data sent to our website. However, once we've received your data, we implement rigorous measures and security protocols to thwart any unauthorised breaches.
Data Breaches: In the event of a personal data breach, Kids Club Support will notify the relevant supervisory authority and affected individuals, as required by law, detailing the nature of the breach, potential consequences, measures taken to address the breach, and how individuals can mitigate potential adverse effects.
Data Transfers Outside the EU: We ensure that personal data transferred outside the EU is protected and transferred only to countries deemed to provide an adequate level of data protection, or where we have put in place specific measures to ensure your data is protected.
Automated Decision Making: We do not use your personal data for automated decision-making processes without human intervention.
Retention Period: We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
Third-party Links: Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.
Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
You have the following rights concerning your personal data:
-Inquire about the specific personal data we have stored about you, including seeking confirmation on whether we are actively processing any of your data. Please note, there might be a fee associated with this request as determined by relevant laws.
-Ask us to rectify any errors or discrepancies in the personal data we have about you.
-If desired, you can ask for the removal of your identifiable data from our records or request to halt any communications from our us.
-Express your preference for us not to use your personal data for promotional activities.
-Challenge our processing of your personal data, especially if we justify our actions based on a legitimate interest.
Cookie Consent
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more user-friendly.
Functionality: These cookies allow our website to remember choices you make, such as login details or user preferences, providing a more streamlined experience.
Performance and Analytics: These cookies help us understand how visitors interact with our website. They provide data on pages visited, time spent on the site, and any challenges encountered, allowing us to improve our services.
Security: We use these cookies to help identify and prevent potential security risks.
Preferences: These cookies ensure that your settings and preferences are remembered for subsequent visits, making our site more tailored to your needs.
Third-Party Cookies
We may use third-party cookies to help us monitor website traffic, integrate and share content with our social media pages, or enhance our marketing efforts. These cookies are managed by third-party companies, and we advise you to refer to these companies' cookie policies for more information.
Managing Cookies
You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this might affect your experience and the functionality of our website.For guidance on how to manage cookies, you can visit www.aboutcookies.org.uk.
Complaints: If you have concerns about our data processing practices, you have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO).
Children's Data: We do not knowingly collect data from children under the age of 13 without obtaining parental or guardian consent.
Regular Reviews: This privacy policy is reviewed and updated regularly to ensure compliance with data protection regulations.
Right to be informed & right to access
Under the GDPR, you are able to request from us what information we hold about you on our system. If requested, this will be provided to you in an easily understandable format within 21 days.
For questions, please email [email protected]
Our Privacy Policy is designed to inform you about the information we may gather about you and how we use it.
Kids Club Support also known as KCS, a trading name of Richard Dwyer, is the data controller of your personal data.
KCS is dedicated to safeguarding your privacy and will adhere to all relevant data protection regulations when managing your personal data.
As the controller of your data, our goal is to ensure you are well-informed and confident about how we handle and use your personal information. This policy outlines our practices regarding the collection and use of personal data, which pertains to an identified or living individual. In line with the General Data Protection Regulation 2018 (‘GDPR’), we will lawfully process your personal data.
For inquiries about our Privacy Policy, please contact us by email [email protected].
We manage personal data for various purposes, each with its own method of collection, legal basis for processing, use, disclosure, and retention durations.
Our website collects anonymous data through cookies. This allows us to view user numbers, page views, and visits within a specified period, but we cannot associate this data with you personally.
By signing up to receive content or downloads, you consent to receive marketing communications from us. You can opt out of our emails or text messages at any time. Each email will contain an 'unsubscribe' link or reply to a text with the word stop, to unsubscribe.
When you access our free content or make a purchase, we securely store personal data such as your name, address, and contact details. This information may be shared with our third-party delivery partners to facilitate delivery. Only our trusted third-party payment provider has access to your financial data when necessary to complete your order. We do not retain any card details, ensuring your financial data's security.
We use GoCardless for card transactions and recurring transactions. For more details on how GoCardless manages your personal data and your data protection rights, visit https://gocardless.com/legal/privacy/
Personal data may also be used for specific email triggers, such as cart abandonment, notifications, and purchase confirmations. We might also use this data to tailor our marketing, suggesting products or services based on your previous purchases or interests. You can opt out at any time by unsubscribing or contacting us at [email protected].
What information do we collect?
Personal details like your name, business name, phone number, and email address.
Additional information provided when filling out forms on our website.
Records of correspondence if you contact us.
Details of transactions and website visits.Information about your computer, including IP address, operating system, and browser type.
How do we collect your information?
Directly Provided Data: When you sign up or place an order.
System Collected Data: Information automatically generated when you visit our website, such as cookies and device data.
Like most online platforms, our website automatically generates and logs specific information through essential IT systems when you access it. This information can be categorised as:
Cookies: Every time you browse our website, a diminutive text file, known as a 'cookie', is saved onto your computer. On subsequent visits, your computer reviews its cookies and sends relevant data back to our site. This process helps us discern between first-time and returning visitors and track items you've browsed or added to your cart. Our primary aim is to enhance your browsing experience.
Device Data: We also register details about the device you use to access our website. This includes the device type, the operating system in use, specific device settings, and potential reasons for any disruptions. This data aids us in ensuring our website functions optimally across all devices. Since this information doesn't directly identify you, we term it as "Anonymous Information."
Why do we collect your information and personal data?
We process personal information for certain legitimate business purposes
Implementing measures to detect and deter fraudulent activities.
Communicating beneficial offers, products, and services tailored to your business needs.
Providing insights, techniques, and approaches to support your business's progression and achievements.
Refining and enhancing our service offerings for the betterment of our user community.
Regularly updating and managing your account details and subscription status with us.Enabling you to engage with various interactive elements of our services at your discretion.
Strengthening the security protocols of our digital infrastructure.
Meeting our responsibilities from any agreements made between you and Kids Club Support.
Gaining a deeper understanding of user interactions on our platforms.
Informing you about modifications or updates to our services.Evaluating the reach and impact of our marketing and promotional endeavors.
We always prioritise your data rights when undertaking any data processing activities.We may reach out to you through various communication channels such as phone, mail, email, or other digital means, unless you specify a preference.
Your personal details remain confidential and will not be shared with external entities beyond Kids Club Support and our affiliated partners.
The lawful basis in which we process your data
In line with the GDPR, there are specific criteria that justify the collection and processing of personal data. One of these criteria is the legitimate interest of an organisation, provided the process is transparent, balanced, and does not infringe upon the individual's rights.Our evaluation of business operations, especially in the realm of marketing, has been thorough. The primary nature of our data revolves around business-centric information, aimed at supporting and promoting businesses. Such endeavors are not anticipated to compromise the core rights and freedoms of the involved individuals. Hence, we've determined that our processing activities align with the legitimate interests provision.Should you engage in transactions or avail of our services, our contractual obligations serve as the foundation for processing your personal data. In specific scenarios, we might also lean on explicit consent from you to process certain data.
In specific situations, we might base our data processing on explicit permission granted by you.
You have the right to object to this processing if you wish and if you do so we will remove your data from all our systems and cease all communication with you. If you wish to make that happen just send an email to: [email protected]
Who Do We Share Your Information With?
Service Providers:
For the seamless operation of our services, we occasionally share your personal data with our primary service providers. This encompasses our delivery associates and the third-party payment handlers who manage transactions and safeguard against fraud.
Trusted Partners:
With your consent, we might share specific data, like your browsing habits, with trusted external partners. This aids in enhancing your experience with us, whether it's through our website, our communications, or through platforms like social media. We collaborate only with entities that adhere to GDPR guidelines and prioritise user data protection.
External Links:
While our website may feature high-quality, secure external links, we advise users to exercise caution when accessing them. Kids Club Support cannot validate or guarantee the content of any externally linked website. Engaging with these external links is at your discretion and risk.
Social Media Interactions:
Engagements, communications, and actions on external social media platforms that Kids Club Support participates in are bound by the terms and privacy policies of those respective platforms. We recommend users to engage judiciously on social media, especially concerning their privacy. Kids Club Support will never solicit sensitive or personal details via social media. For detailed discussions, we encourage users to reach out through primary channels like phone or email.
Duration of Your Personal Data Storage
Your personal data is kept with us only for the period we deem it current and relevant. We conduct regular checks on our database. If it comes to our attention that your association with a business listed in our system has ceased, we will promptly delete your data from our records.
Safeguarding Your Personal Data
While in our possession, we prioritise the protection of your personal data. It's possible that the data we gather from you could be transferred to or stored in locations outside of the United Kingdom and the European Economic Area ("EEA"). We are committed to ensuring that any data moved outside the UK or the EEA is secured and aligns with the relevant data protection regulations. Your data is stored on secure servers.If we've provided you with a password (or if you've selected one) to access specific sections of our website, it's crucial that you keep this password confidential.
It's worth noting that no internet transmission is entirely safe. While we strive to shield your personal data to the best of our ability, we cannot vouch for the absolute security of data sent to our website. However, once we've received your data, we implement rigorous measures and security protocols to thwart any unauthorised breaches.
Data Breaches: In the event of a personal data breach, Kids Club Support will notify the relevant supervisory authority and affected individuals, as required by law, detailing the nature of the breach, potential consequences, measures taken to address the breach, and how individuals can mitigate potential adverse effects.
Data Transfers Outside the EU: We ensure that personal data transferred outside the EU is protected and transferred only to countries deemed to provide an adequate level of data protection, or where we have put in place specific measures to ensure your data is protected.
Automated Decision Making: We do not use your personal data for automated decision-making processes without human intervention.
Retention Period: We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
Third-party Links: Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.
Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
You have the following rights concerning your personal data:
-Inquire about the specific personal data we have stored about you, including seeking confirmation on whether we are actively processing any of your data. Please note, there might be a fee associated with this request as determined by relevant laws.
-Ask us to rectify any errors or discrepancies in the personal data we have about you.
-If desired, you can ask for the removal of your identifiable data from our records or request to halt any communications from our us.
-Express your preference for us not to use your personal data for promotional activities.
-Challenge our processing of your personal data, especially if we justify our actions based on a legitimate interest.
Cookie Consent
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more user-friendly.
Functionality: These cookies allow our website to remember choices you make, such as login details or user preferences, providing a more streamlined experience.
Performance and Analytics: These cookies help us understand how visitors interact with our website. They provide data on pages visited, time spent on the site, and any challenges encountered, allowing us to improve our services.
Security: We use these cookies to help identify and prevent potential security risks.
Preferences: These cookies ensure that your settings and preferences are remembered for subsequent visits, making our site more tailored to your needs.
Third-Party Cookies
We may use third-party cookies to help us monitor website traffic, integrate and share content with our social media pages, or enhance our marketing efforts. These cookies are managed by third-party companies, and we advise you to refer to these companies' cookie policies for more information.
Managing Cookies
You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this might affect your experience and the functionality of our website.For guidance on how to manage cookies, you can visit www.aboutcookies.org.uk.
Complaints: If you have concerns about our data processing practices, you have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO).
Children's Data: We do not knowingly collect data from children under the age of 13 without obtaining parental or guardian consent.
Regular Reviews: This privacy policy is reviewed and updated regularly to ensure compliance with data protection regulations.
Right to be informed & right to access
Under the GDPR, you are able to request from us what information we hold about you on our system. If requested, this will be provided to you in an easily understandable format within 21 days.
For questions, please email [email protected]